Patient responsibility has more than doubled over the last decade. If you are not collecting at point of service, you are leaving a lot of money on the table.
Collect Estimates at Point of Service
Use real-time eligibility and benefits to estimate patient responsibility and collect at check-in.
Offer Multiple Payment Channels
Online portals, text-to-pay, and stored cards convert better than mailed statements.
Communicate Early and Often
The longer a patient balance ages, the harder it is to collect. Hit them at 0, 14, and 30 days.
Payment Plans for Larger Balances
Auto-enroll patients with balances over $500 into payment plans rather than letting them go delinquent.
Talk to our team about your patient collections workflow.